SHIPPING POLICY

Thank you for shopping with RADIO ACTIVE.

We are committed to getting your order to you as quickly as possible while maintaining the quality and care our products deserve.

Processing Time

Orders are typically processed within 3-7 business days.

During product launches, promotions, holidays, or periods of high demand, processing times may be extended.

Please allow up to 14 business days for your order to be processed and shipped.

Shipping Methods

At checkout, customers may select from available shipping carriers, including:

• USPS

• UPS

• FedEx

Shipping rates and estimated delivery times are calculated at checkout based on your location and selected carrier.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information.

Please allow up to 48 hours for tracking information to update after your shipment has been processed.

Delivery Times

Delivery times vary depending on the shipping method selected and destination.

Please note that shipping estimates provided by carriers are not guaranteed and may be affected by weather, holidays, carrier delays, customs processing, or other circumstances outside of our control.

International Shipping

RADIO ACTIVE may offer international shipping to select countries.

Customers are responsible for any customs duties, import taxes, VAT, fees, or other charges imposed by their local government.

RADIO ACTIVE is not responsible for delays caused by customs processing.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, RADIO ACTIVE is not responsible for lost, stolen, delayed, or misdelivered packages.

If your package appears to be lost or delayed, please contact the shipping carrier directly using your tracking number.

We will do our best to assist when possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

RADIO ACTIVE is not responsible for orders shipped to incorrectly entered addresses.

Additional shipping charges may apply if a package must be re-shipped.

Questions

For shipping questions or order assistance, please contact:

INFO@IAMRADIOACTIVE.COM

Thank you for supporting RADIO ACTIVE.

For those tuned to a different frequency.